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Return & Refund Policy Timeline - KSSShop.Com


Category Timeline Condition
Mobile cases 3 days or less from the date of delivery Refunds are not offered on Mobile Case purchases. However, we do provide a replacement in case of any defect. Raise request for the replacement within 5 days of receiving the product.
Wired Earphone 3 days or less from the date of delivery You can ask for a replacement against any of your order within 3 days of its date of delivery. Refunds are not offered on Headphone purchases. However, we do provide a replacement in case of any defect..
Bluetooth Earphone 10 days or less from the date of delivery Refunds are not offered on Bluetooth Earphones purchases. However, we do provide a replacement in case of any defect. Raise request for the replacement within 5 days of receiving the product.
Bluetooth Earbuds 3 Days or Less from the date of delivery Refunds are not offered on Mini Bullet Earbud. However, we do provide replacement in case of any defect. Raise request for replacement within 3 days of receiving the product. We offer 6 months warranty on Software Issues.
USB Cable 3 days or less from the date of delivery You can ask for a refund against any of your order within 3 days of its date of delivery, KSS USB Cable purchasesRaise request for replacement within 5 days of receiving the product.
What are the conditions of Replcement.
Mobile Cover Fitting issue (Have to provide the dimensions of the product and your phone through images/video) Different print received Damaged product received.
Wired Earphone
Wireless Earphone / Earbuds Software Issue Damaged product received Not able to sync with the smartphone
Fitness Band Software Issue Not switching on Not able to sync with the smartphone
USB Cable Damaged product received Usb not Working Properly
Fashion Accessories Size issue Damaged product received
What Are Return Not Acceptable We will not be able to accept any returns after 5-7 days depending upon the category from the date of delivery. We do not accept returns when the product is damaged or broken. Product should not be used. All the products delivered in our "package" must be returned. Anything missing from the "package" will not be accepted
Refund eligibilty Received different product from what was ordered You can ask for a refund against any of your order within 3 days of its date of delivery The refund procedure will be initiated within 24 -72 hours once we receive your product.
Order Cancellations
How do I cancel my order To cancel your order, send us an e-mail on care.kss@gmail.com or call us on this number 9355383838 within 24 hours working hours We will be able to cancel your order only if the shipment has not been dispatched from our end



Return & Exchange  Easy Return & Exchange
kssshop warranty Unlimited Warranty T & C
money back  Money Back Guarantee
refund process-kssshop Easy Refund

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