The warranty services is limited to repair or replacement of the product & is at the sole discretion of KShop.

Proof of purchase is required to be presented for availing warranty services.

If the issue is not resolved over call or email, we will arrange to pick up the product from your address. In case of non-availability of reverse-pickup facility at your location, KShop will request you to self-ship the product to our warehouse and share the tracking details with the KShop customer service team. KShop will not be responsible for any loss or damage during transit if you self-ship your product to us.

KShop shall not cover any consequential or resulting liability, damage or loss to property or life, injuries, loss of any kind of personal data arising directly or indirectly out of any defects in KShop products..